Return policy
Return policy
🤠 Return & Refund Policy
Howdy, y’all! Here’s the scoop on returns, refunds, and class cancellations.
At Jeff & Angie Photography, we put a whole lotta heart into every photo, print, and class we offer. We want you to love what you get—but if something doesn’t go as planned, we’ve got your back.
🖼 Custom Prints, Wall Art & Products
All of our products are made-to-order just for you, which means all sales are final.
BUT—if your order arrives damaged or defective, we’ll gladly send a replacement.
To request a replacement:
Contact us within 7 days of delivery
Include your order number, a brief description, and a photo of the damage
Send to: info@jeffandangiephotography.com
Or give us a call at: 361-396-9665
We’ll fix it up faster than a Texas thunderstorm clears the skies.
📷 Digital Files & Photography Sessions
Digital downloads and completed sessions are non-refundable (because once it's captured, it’s yours forever).
Still, your satisfaction means the world to us—reach out if you’re not 100% happy and we’ll do what we can to make it right.
📅 Classes, Workshops & Events
We understand that plans change—here’s how cancellations work:
Cancel within 7 days of purchase → Full refund
After 7 days → Credit toward a future class or event
Cancellations within 48 hours or no-shows → No refund or credit available
If something unexpected happens, let us know—we’re flexible folks and always try to work with our students when we can.
📞 Need Help?
Got a question about your order, class, or anything else? Don’t hesitate to reach out.
📧 info@jeffandangiephotography.com
📱 Call or Text: 361-396-9665
🐦 And remember: keep clickin’ and have fun out there!